I just signed up / purchased a subscription, but I can’t log in.

This generally occurs if you have purchased your membership using PayPal and your account is listed as pending. Please check to ensure that you fully completed the PayPal process. If so, your payment likely went through as an eCheck and can take several days to clear. If you go to the transaction in your PayPal account it should list that information and the date that it’s expected to clear.

Was this article helpful?
0 out of 2 found this helpful
Have more questions? Submit a request


Article is closed for comments.